DMSS Registration Agreement
Last modified: May 2025
This DMSS Registration Agreement ("the
Agreement") sets forth the terms and conditions of your use of user name
registration and related services ("Services") between you and DMSS Platform
Operator. In this Agreement, "you" and "your"
refer to you or any agent, employee or person authorized to act on your behalf.
"We", "us"£¬"our"£¬¡°Dahua¡± refer to Dahua Europe B.V., DAHUA TECHNOLOGY (HK)
LIMITED and our affiliates . The Agreement explains our obligations to you, as well as your
obligations to us for various services offered by DMSS Platform Operator. When
you use your account or permit someone else to use it to (i)
purchase; or (ii) acquire access to additional DMSS Services or products; or
(iii) cancel DMSS Services, this Agreement covers such services or actions.
It is important that you read and
understand the following terms. By clicking ¡°AGREE¡±, you are agreeing that these
terms will apply if you choose to access or use the Service. If you do not want
to agree to these terms, you must not access or use the services.
We are committed to responsibly handling
any information and data we collect through our Services in compliance with our
Privacy Policy, which is incorporated into the Agreement. Please review our
Privacy Policy, thus you are aware of how we collect and use your personal
information.
If you are located in the regions of the
European Union and the United Kingdom, Dahua Europe B.V. is the Platform Operator responsible for
the DMSS Platform covered by this Agreement; For all other users, the Platform
Operator is DAHUA TECHNOLOGY (HK) LIMITED.
If any provision of this Agreement is held
by a court to be invalid, illegal or unenforceable for any reason, such
provision shall be eliminated and the remaining provisions of this Agreement
will continue in full force and effect.
1. Service
description
When the product is connected to the DMSS
platform, it can be used to achieve remote control or other functions.
2. Definition
DMSS Platform: refers to clients that provides
software services to users.
DMSS Platform Operator: refers to Dahua Europe B.V. or
DAHUA TECHNOLOGY (HK) LIMITED .
DMSS Platform Service: the internet-based Services provided
by DMSS Platform Operator in various forms.
3.Scope
3.1 Parties to
the Agreement
The Agreement is concluded by you and DMSS
Platform Operator. The Agreement has contractual effect between you and DMSS
Platform Operator.
3.2 Additional
Terms and Policies
We offer a diverse range of services, so
there are certain additional terms and policies that may be applicable to your
use of all of our services or to specific services, as set out in this section
and as otherwise notified to you from time to time. These additional terms of
service and policies all form part of and are incorporated into these Terms.
3.2.1 Additional
service-specific terms
Some of our services have additional terms
specific to their use (as notified by us to you), and you must comply with such
additional terms in your use of such services. Such specific service terms
include all the agreements you have signed during the process of using this
service£¬including but not limited to DMSS Privacy Policy ¨Cwhich sets out how we collect, store
and use your personal information.
4. Registration
and Use
4.1 Qualification
To use our Services, you cannot be a person
barred from receiving the Services under the laws of your local applicable
jurisdiction. If you do not have the required civil capacity, you and
your guardian should bear all legal consequences accordingly.
4.2 Account
Description
You can get the DMSS platform account and
become a user of the DMSS platform after signing or agreeing on the Agreement
and completing the registration.
You have the right to use the user name, email address, and password to log in the DMSS
Platform.
As your account is associated with your
personal information and business information, please use it only by yourself.
In
order to provide you with other services, you have to combine smart hardware,
network cameras, network video recorders, or other alarm devices.
4.3 Registration
Information Management
4.3.1
Truthfulness and lawfulness
When you use the DMSS Platform Services,
you should provide your information (including your name, email address,
contact address, and etc.) accurately and completely. You understand
and agree that you are obligated to maintain the authenticity and validity of
your information.
The user name you
set should be in compliance with the laws and regulations, as well as our
requirements; otherwise we have the right to prohibit you from using the user
name. Ban on the user name does not affect you to log into DMSS platform and
use DMSS Platform Service by email.
4.3.2 Update and
Maintenance
You should update your information in time
by providing up-to-date, truthful, complete, and valid information.
4.4 Account
Security Specifications
DMSS Platform Operator will not ask you to
provide your account password at any time. Therefore, it is recommended that
you take good care of your account.
We are not responsible for any of your loss
and consequences when your account is (i) leaked by
your mistake; or (ii) attacked or defrauded by others. You should seek
compensation from the tortfeasor through judicial and administrative relief
channels. You shall be responsible for all actions under your account
(including, but not limited to online signing of various types of agreements,
publishing information, purchasing goods and services, and disclosing
information, etc.) except DMSS Platform Operator¡¯s fault.
If you find any unauthorized use of your
account to log on to the DMSS Platform or other circumstances that may result
in your account being stolen or lost, it is recommended that you immediately
inform us and change your registration credentials. You also agree to ensure
that you exit from your account at the end of each session. You should use
particular caution when accessing your account from a public or shared computer
so that others are not able to view or record your password or other personal
information. You understand that it takes a reasonable amount of time
for DMSS Platform Operator to take action on any of your requests. Even though
we take every effort to respond to your requests as soon as possible and always
within the statutory time period, DMSS Platform Operator may not be able to
avoid or prevent the formation or expansion of the consequences of the
infringement by taking the actions at your request. Except for the legal fault
of DMSS Platform Operator, we shall not be liable for any situations
aforementioned.
5. Rules of Use
5.1 The user shall be aware that our
Services are only for non-commercial use by users. If the user violates any
provision of these terms herein or uses our Service for sales or other
commercial purposes without the written consent of DMSS Platform Operator, we
are allowed to terminate the Services immediately and hold the right for any
legal action against the concerned personnel in accordance with laws.
5.2 Users must abide by the following
principles when using our Services:
(1) Comply with relevant national,
provincial, local or international laws and policies;
(2) Comply with all network protocols,
regulations and procedures related to Web services;
(3) Login only through the legal channel
declared by us;
(4) It is not allowed to use this service
to perform any conduct that is detrimental to DMSS Platform Operator;
(5) Do not use this service to conduct any
activities that may adversely affect the normal use of the Internet;
(6) The service shall not be used for any
illegal purpose;
(7) Do not use plug-in or other cheating
means, improper or unfair means to participate in this Service;
(8) Do not violate the law in any way, or
violate the privacy of others, or denigrate others;
(9) If it is found that the account is
illegally used or there is a security loophole, you should inform DMSS Platform
Operator immediately.
5.3 We reserve the right to upgrade
and adjust service content at any time. After the service version is upgraded
and adjusted, it may involve the upgrade of the software version of the browser
plug-in, mobile client, and terminal device. DMSS Platform Operator may also
upgrade the browser plug-in, mobile client software and terminal device
software separately. The user shall upgrade the software involved according to
the prompt, otherwise the user will not be able to enjoy the functions provided
by the new version, and we will not guarantee that the old version will
continue to be available. In addition, we reserve the right to unilaterally
change or restrict some of the functional effects due to the needs of business
development. Users agree to take the above risks on their own.
6. Value-added
services and charges
6.1 In accordance with the development
of the market and technology, we will provide users with various Internet and
communication value-added services related to the Services, including free and
fee-based value-added services. We reserve the right to charge related
value-added services and change the charging standards and methods. If the
relevant service changes from free to paid services, we will provide notice in
a proper way. Users can choose to accept or reject the fee-based service. The
users shall pay for any fee-based services in accordance with our provision. If
the users refuse to pay or are in arrears, we have the right to suspend the
service and to recover all losses in accordance with the local laws and
regulations.
6.2 We have the right to place various
advertisements and promotional information on the website, in the form of,
including but not limited to, system messages and pop-ups, and in accordance
with our privacy policies.
7. Intellectual
Property
7.1 Except for the limited rights for
the use of our Services, the Agreement does not grant users:
(i) Any right to
any intellectual property in the services, or
(ii) Any right to use our trademarks,
logos, domain names, or other brand features. ¡°Intellectual Property Rights¡± means
current and future patents, copyrights, trade secrets, moral rights, and other
similar rights worldwide.
7.2 The user may not use the aforementioned
information or materials in any way other than his personal, non-commercial
use, nor may he copy, translate, disassemble, reverse edit, or reverse engineer
any software involved in the Services. The user also may not otherwise convert
the object code of the software or attempt to convert the source code.
7.3 Unless expressly permitted by the
Agreement, the user may not modify, rent, sell, distribute, copy, create
derivatives, or use part or all contents of the Services for any commercial
purpose in any form or in any way.
8. Third-party
software and applications
8.1 Third-party software and
applications provided with this product may be developed by individuals or
entities that are not affiliated with or operated by us. We do not own the copyrights
or intellectual property rights of these third-party software and applications.
In view of this, we cannot provide any guarantee for these types of software
and applications. The DMSS Platform Operators will neither provide the users
with support for these third-party software and applications, nor assume any
responsibility to whether these third-party software and applications function
properly.
8.2 If you use these third party software and applications, you acknowledge that
these software and applications are provided "as it is". No warranty
of any kind (whether express or implied) is enclosed within the maximum
permissive scope of the applicable laws. You are also considered to have
acknowledged that neither DMSS Platform Operators nor its parent or subsidiary
companies makes any express or implied representations or warranties, including
but not limited to, the guarantee of ownership, merchantability or fitness for
a particular purpose, free from any infringement of third-party patents, or
copyrights, trademarks or other rights of third-party software and
applications.
8.3 The services of third
party software and applications may be interrupted or terminated at any
time. We do not guarantee that any content or service would remain available at
any time. The transmission of content or services by the third parties through
networks or tools is out of our control. To the extent permitted by relevant
laws, we shall not be responsible for any interruption or termination of any
content or service offered through this product.
8.4 For any software that you
personally install on this product or any third-party works such as texts,
pictures, videos or software uploaded or downloaded, we are not responsible for
its legality, quality or any other aspects. You are solely responsible for any
related risks arising from your personal installation, uploading, or
downloading of any of the aforementioned third-party works.
9. Limited
Warranty
9.1 Although we want to provide
first-class services, but we cannot guarantee certain service-related issues.
For example, third-party services and software are provided "as it
is" at the user's own risk and without any form of express or implied
warranty or condition. We also deny any warranties of merchantability,
specific-purpose applicability, stability, virus-free, negligence, lack of
technical know-how, or non-infringement. We are not responsible for any damage
to your computer system, data loss or damage, or any other damage caused by the
user's access to or use of the services or software.
9.2 Users are considered to have
understood that our service involves the Internet and may be affected by
various factors of instability, such as force majeure, computer viruses, hacker
attacks, system instability, user location, user shutdown, illegal content
information, harassment information shielding, and anything else. There exist
risks of not satisfying the users¡¯ needs due to service interruption,
obstruction, etc. caused by network, technology, communication lines, computer
failures, and information security management measures. The users are
considered to have assumed the above risks. The users are responsible for
implementing sufficient procedures and checkpoints to satisfy their particular
requirements for anti-virus protection and accuracy of data input and output,
and for maintaining a means external to our Services for any reconstruction of
any lost data. We are not liable for any loss suffered by the user due to his
or her inability to receive video data or the receiving of incorrect data.
10. Limitation of
Liability
10.1 All responsibilities undertaken
by DMSS Platform Operator are limited to the price paid by users of the
Services.
10.2 To the maximum extent permitted
by applicable laws, DMSS Platform Operator bears no responsibility of any
accidental, indirect, special, or punitive damages or requests (including but
not limited to, personal injury, privacy leakage, failure to perform any duty
including integrity or reasonable care) arising from the use or any aspects of
the Services.
10.3 Services may contain links to
third-party websites or resources. DMSS Platform Operator does not guarantee
the availability, accuracy, and relevant content, products, and services of
these links. Users shall be fully responsible for their use of any such website
or resource.
10.4 DMSS Platform Operator performs
basic guarantee obligations in accordance with the laws and regulations
, but DMSS Platform Operator does not bear any corresponding liability
for breach of contract, such as performance obstacles, performance defects,
performance delays, or changes in performance, due to the following
circumstances:
(1) Force majeure events such as natural
disasters, strikes, riots, wars, government actions, and judicial
administrative orders;
(2) Power supply failures, communication
network failures and other public service or third-party factors;
(3)Events such as
regular or emergency maintenance and failures of equipment and systems, and
factors such as network information transmission and data security, even when
DMSS Platform Operator has fulfilled its obligations in good faith.
10.5 We will not be liable to you for
any loss or damage, whether in contract, tort ((including negligence), breach
of statutory duty, or otherwise, even if foreseeable, arising under or in
connection with use of, or inability to use, our Services; or use of, or
reliance on, any content displayed on our Services. In particular, we will not
be liable for loss of profits, sales, business or revenue; business interruption;
loss of anticipated savings; loss of business opportunity, goodwill or
reputation; or any indirect or consequential loss of damage.
11. Liability
If your actions result in any loss of DMSS
Platform Operator and/or its affiliates (including direct economic loss and
indirect loss such as loss of goodwill, compensation and settlement payments,
attorney fees, and litigation costs), you shall indemnify DMSS Platform
Operator and/or its affiliates for all of the above losses.
If your conducts cause DMSS Platform
Operator and/or its affiliates to suffer from any third-party claim, DMSS
Platform Operator and/or its affiliates may, after assuming the obligations to
third party such as money payments, recover all losses from you.
12. Modifications of the agreement
DMSS Platform Operator may modify the
Agreement and supplementary agreement from time to time to conform to changes
in laws and regulations, to maintain transaction order and to protect consumer
rights and interests. DMSS Platform Operator will notify you about the modified
agreement and its supplementary agreement ("Altered Matter") in
accordance with legal procedures and Article 14 of the Agreement.
If you do not agree with the Altered
Matter, you can contact DMSS Platform Operator with feedback before the
effective date of the Altered Matter. If the feedback is adopted, DMSS Platform
Operator will adjust the Altered Matter as appropriate.
If you still disagree with the Altered
Matter that has already taken effect, you should stop using the Services as of
the effective date of the Altered Matter so that the Altered Matter has no
effect on you; if you continue to use the Services after the effective date,
you are deemed to have accepted the Altered Matter.
13. Notice
13.1 Effective
contact
When you register as a platform user and
accept the Service of the DMSS Platform, you should provide real and valid
contact details (including your email address, and contact address). If there
is any change of your contact details, you are obliged to update relevant
information promptly, and stay accessible.
The member¡¯s account (including a sub
account) you created after registering at DMSS Platform, which is used to
receive platform notices and system messages, is also an effective contact method.
DMSS Platform Operator will send all kinds
of notifications to you through one or some of the above contact methods. The
content of these notifications may have a significant effect on you. Please pay
attention in time.
You can receive advertising information,
promotions, and other commercial information you are interested in, through
your e-mail address you provided for registration. If you are willing
to receive such information, you may subscribe through the corresponding
subscription service.
13.2 Delivery of
Notices
DMSS Platform Operator will send you a
notice through the above contact methods, in which the written notice issued by
electronic means, including but not limited to the announcement at DMSS
Platform, system messages sent to your account, text messages, and emails, are
deemed to be served after successful sending; if it is a written notice on
paper, the fifth day after mailing out to your contact address will be deemed
as the date of service.
For any dispute arising from trade activities
on DMSS Platform, you agree that the judicial authorities (including but not
limited to the Court) may serve you legal documents (including but not limited
to litigation documents) through modern means of communication such as text
messages and e-mails or mails.
Your designated contact method to receive
legal documents is the e-mail address, or other contact method that you
provided at registration or updated on DMSS Platform. The day judicial
authorities issue a legal document to the above contact information is deemed
to be the date of service. Your designated mailing address is your legal
address or the valid address you provided.
You agree that the Judiciary may serve you
with legal documents through one or more of the above methods. The Judiciary
will serve your legal documents in a variety of ways. The date of service will
be the date of the earliest one of the above methods.
You agree that the above method of service
applies to all stages of the judicial process, such as entering the
proceedings, including but not limited to the first instance, the second
instance, retrial, implementation and supervision procedures.
You should ensure that the contact
information you provided is accurate, valid, and updated in time. If the
contact information provided is inaccurate or you do not inform the updated
contact information in time so that the legal documents cannot be delivered or
are not delivered in time, you will bear all the legal consequences that may
arise.
14. Termination
of the agreement
14.1 Termination
You have the right to terminate the
Agreement in any of the following ways:
(1) You can close your account via smart
phone application when you meet the account closing conditions publicized by
the DMSS Platform Operator on the website;
(2) You stop using the Services before
Altered Matter of the Agreement come into effect and you expressly refuse to
accept it;
(3) You expressly state that you do not
want to continue using the Services provided by DMSS Platform Operator and you
have met the termination conditions.
DMSS Platform Operator may notify you to
terminate the Agreement in the manner set forth in Article 14 of the Agreement
when:
(1) You violated the Agreement and DMSS
Platform Operator can terminate the Agreement based on the breach of contract;
(2) You illegally accessed another person's
account, published prohibited information, or defrauded others of their
property;
(3) In addition to the above circumstances,
you repeatedly and seriously violated the relevant provisions of the platform
rules;
(4) Your account has been deleted by us
pursuant to the Agreement;
(5) Violation of the lawful rights and
interests of others or other serious violations of the law;
(6) Other situations where the service
should be terminated.
14.2 Process
after the Termination of the Agreement
After the termination of the Agreement,
except as expressly provided by law, DMSS Platform Operator is not obliged to
disclose any information in your account to you or a third party that you
designate.
After the termination of the Agreement,
DMSS Platform Operator still has the following rights:
(1) Continuing to save all types of
information listed in Article 7 of the Agreement that you have on DMSS
Platform;
(2) For your previous breach of contract,
we can still hold you responsible for breach of contract in accordance with the
Agreement. After the termination of the Agreement, DMSS Platform
Operator may, at its own discretion, decide whether or not to close your trade
orders that you generated during the existence of the Agreement; if DMSS
Platform Operator asks for specific performance, you should continue the
performance of the trade order in accordance with the Agreement, and bear all
the loss and extra expenses arising from it.
15.Governing Law
and Dispute Resolution
If DMSS Platform Operator is Dahua Europe B.V. This Agreement shall be
construed in accordance with and governed in all respects by the Dutch law. All
disputes arising out of or in connection with this agreement shall be settled
through friendly negotiation. Should
no settlement be reached through negotiation, the case shall be submitted to
the competent court where Dahua Europe B.V.¡¯s registered address is located.
If DMSS Platform
Operator is DAHUA TECHNOLOGY (HK) LIMITED, this Agreement shall be
construed in accordance with and governed in all respects by the laws of the
Hong Kong Special Administrative Region of China. All disputes arising out of
or in connection with this agreement shall be settled through friendly
negotiation. Should no settlement be
reached through negotiation, the case shall be submitted to the competent court
where DAHUA TECHNOLOGY (HK) LIMITED¡¯s registered address is
located.